Innovation Creativity Ambition

• Initial meeting with the client to understand needs/requirements.
• Introduce customer to products/services we provide, appropriate experiential
demonstration(s).
• Walk through with client at their site to match needs/requirements with the specifications or
any potential constraints at job site.
• Begin putting together proposal/quotation(s) and/or any design plans for customer review.
• Submit proposal for project price. Once there is an agreement with our clients, contracts are
signed.
• Acceptance of proposal deposits (dependent upon contract/job specifications).
• Coordinate service/work sequences with scheduling.
• Installers are then scheduled to begin their work on the new project.

• Installers start the pre-wire stage and pull appropriate wires/cables in accordance to what is outlined
in contract.
• Repel will maintain the project schedule based on the clients job site progression, and proceed to
next stages of work provided reasonable notice. In addition to appropriate working conditions (eg: it
is important for our installers to only begin rough-in work once electricians have concluded their
own).
• Submit requisitions for payment based on the percentage of work completed as outlined in finalized
contracts with client.

• Once the job site is ready for the completion stage, Repel will send their completion technicians to
complete job started from rough-in stage.
• This stage is when the majority of products are installed and interconnected based upon all pre-wire
rough-in cables.
• Submit requisitions for payment based on the percentage of work completed as outlined in finalized
contracts with client.

Project and quality management begins early in the rough-in stage and
continues through the end of the project, and addresses the following activities:

• Project management at the site for conformance to the approved contract and for quality of
workmanship
• Testing and inspection of installed products
• Client education and training for certain products/services (if installed and outlined in contract)
• Ensure any additions or alterations to original contract were fulfilled based upon mutual agreement
between Repel and client

• Verify compliance with, and give notices required by law, ordinances and regulations of
public authorities required for the performance of the work.
• Any final/pending items to be addressed or completed.
• Processing of progress and final payments developed with the client.
• Changes to the project are facilitated through the review and acceptance of such items by
all participants (Repel and client).
• Cost of changes are then incorporated into a revised contract price.

• Repel will prepare any final inspection(s) to be conducted by appropriate municipal
governing bodies.